Earth Movement Pumps & Equipment ~ (304) 549-6214

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Returns

You may return an item only under the following conditions:

  • Returns Carry a 25% restocking charge.
    • The restocking charge is waved for returns due to damage by Shipping.
    • The restocking charge is waved for returns due to covered Warranty Failure
  • Contact us to acquire a RMA (Return Material Authorization) Number Prior to returning the product.
    • Items returned without an RMA number will be refused and will return to you at your expense.
  • You are within the 30 days from date the item is delivered. 
    • This date will be confirmed by UPS.
  • The item has not been used or hooked up. 
    • Non-Warranty returns are not accepted on used equipment regardless of how small the usage was.
  • The item is in its original box and in "Like New" condition
    • Additional Restocking fees will be assed for items with missing or damaged boxes.
  • The item is returned with all supportive manuals and documentation.
    • Additional Restocking fees will be assed for items with missing or damaged paperwork & manuals.
  • Shipping charges are not refundable and we are not responsible for return shipping expenses.

Please contact Eric for Return Authorization Instructions

(304) 549-6214

Eric@EarthMovement.net


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